For some more detailed help feel free to call Ink Hub on (08) 7324 3065. Other than the actual Print Head being damaged there is nothing else which can cause these issues. If you do several cleans and it doesn't improve then you may need a Print Head Cleaning Kit which uses strong solvents to dissolve any dry ink stuck in the print head. From there you can select to clean individual colours or the whole lot at once. To unblock the print head you will need to go to your printers menu and find the "Nozzle Cleaning" Utility. print via email (HP ePrint Service) - print from browser (chrome) - print from ipad (both Wifi direct and Airprint) However, it fails printing office documents, and fails printing the test page that can be launched from Windows > Printers > properties.This occurs when ink dries on the surface of the print head due to the printer not being used for a while or else a poor quality ink being used which tends to dry easily and blocks the small holes on the print heads surface. If the breather tape has been fully removed then the issue is more than likely a clogged print head. If for example the Yellow Colour is not printing then check that the breather tape on the top of the ink cartridge has been fully removed. Once you have printed the test page you will clearly be able to see if one colour is not printing correctly. To print the test page simply click on the link and hover your cursor over the image, right click on the image and select "Print Image". In the second step the users should hit the Control. If your printer is not printing the correct colour combinations then by printing a Test Page you can easily work out what may be the cause. The first step to fix the problem of HP printer print test page every time is to click on the Start button. Of course they also use Black however we will discuss this later. When a dialog box appears, asking whether you want to print a test page. Click the Device Servicestab, and then click Print Quality Diagnostics Page. The 3 main colours used by your inkjet printer are Cyan (Bluey Colour), Magenta (Reddish Colour) and Yellow. If you select the Local Printer, the next screen displays information about the. Open or search for the HP folder in your list of installed software programs, click the folder for your printer, and then click the name of your printer. Is your printer producing the correct colours that it should be? If not it is easy to isolate the problem by using a Test Page.
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